Nicolo Mazzari
 

GROWTH PROGRAMS:

Lean Sales Transformation —

 

I help visionary executives and CEOs digitally transform sales departments and automate sales efforts.
My program enables leaders to unlock additional human and capital resources to innovate beyond their mission.

 
 
 

FOCUS ON IMPROVING kpi —

↗ Opportunity-to-Win Rate
How many qualified leads result in closing a deal?

↗ Lead Conversion Rate
Is your conversion ratio stable?

↗ Upsell & Cross-Sell Rates
How well do you increase your revenue and ROI?

↗ Profit Margin
Is your department as profitable as expected?

↗ Customer Lifetime Value
How much do you expect to earn per customer?


 
 
 

Setbacks, opportunities, & benefits —

The Problem

 
 

Your sales funnel is not scalable.

Your sales team cannot go from 1 to 100 without hiring disproportionately. You have always wondered how billion-dollar-companies manage to stay consistent and globally expand their operations without 1:1 investment (to earn $1 you spend $1). The truth is, you are missing out on the right sales tools and CRM software that can help achieve higher profit margins and increased economies of scale. The key to achieving scalability is to automate the entire pirate sales funnel (AAARRR): awareness, acquisition, and activation of leads, retention, revenue, and referral of customers. Your marketing strategy will keep leads engaged, while your CRM will collect data on prospects, scoring them accordingly. Ultimately, your sales representatives will be utilized only when an opportunity to close a deal arises. This is scalability, where 90% of the sales funnel is automated. The end results are astonishing, showing more qualified customers with better budgets. Investing toward scalability has a big impact on all KPIs tracked by any sales department.

 

Knowledge is hard to share among sales teams, and you find keeping their voice consistent increasingly hard.

Each one of the sales representatives inside your organization interprets your products and services differently from the rest of their colleagues. You, as the executive on top, find it hard to train them and keep them up-to-date on the latest updates. Products and services are sold without following pricing structures or specifications, and sales procedures are misinterpreted. This leads to a lower profit margin, a lower upsell rate, and an overall decrease in customer lifetime value. It is imperative for a growing organization that aims to scale its operation to create and maintain a knowledge base that team members can consult and count on. It is also fundamental to implement sales software, such as a proposal software, to automate sales procedures and keep the guess work of sales representatives out of the equation. In my experience, this approach can result in a 26% increase in lead conversions while also drastically reducing the time needed to create and send each proposal. In other words, this can mean the difference between 40 minutes and 8 minutes.

 

Your sales team spends too much time and resources on brand awareness and lead generation.

Too often, I see companies from all sectors whose sales funnel still looks like a “Mad Men” episode; you set up a stand at an expo or buy expensive TV air time, wait for people to show up, write down leads, invite them for a meeting or dinner, spend hours telling them about your company, and follow up with them countless of times hoping to close the deal. While this approach has worked in the past, the demographic of the current market is shifting toward digital natives, millennials and Gen Z, as they are and will be the decision makers of the next decade. This calls for an urgent digital transformation of your sales department efforts. Furthermore, with increasing labor costs, sales representatives should only be deployed to close a deal or focus on nurturing repeat customers and never to generate a lead. Those tasks can and must be automated in order to save valuable resources which can be invested elsewhere where returns are higher. There is no greater waste than an organization with a 20-strong sales team where 14 of them are focused solely on brand awareness and lead generation. You can achieve the same results with $200-a-month-worth of automation software and a sales team of four people. Just imagine how your net profit would increase if you invested heavily on digital transformation and sales automation.

 
 
 
 

the recipe of the program —

The Solution

 
 
 

— research

Workflow Bottlenecks

— design

Knowledge Base

— develop

Lead Scoring and Sales Automation

 
 

 

Investment

— program effort
40+ HOURs

— program duration
3+ MONTHS

— program pricing
$450/HOUR or for free*

 

Returns

— Higher KPI returns
6% - 26% increase

 

Estimates and predictions are based upon my previous experiences. Returns are not guaranteed and impact solely the KPIs focused in this program.
*No upfront investment. You pay based on results: 7.5% of gross new deals over a six-months period.

 

 
 

Case Studies

 
 

Coesia —

Coesia is a private group of innovation-based industrial and packaging solutions companies operating globally and headquartered in Italy. Coesia companies are leaders in the sectors of advanced automated machinery and packaging materials, industrial process solutions, and precision gears.

The group holds 21 companies, 84 production plants, 136 operating units, and over 9,000 employees spread across 35 countries. Coesia customers are leading players in a broad range of industries, including aerospace, ceramics, consumer goods, electronics, healthcare, luxury goods, pharmaceutical, racing and automotive, and tobacco.

Through an IT partner, I have been invited to take part in reshaping and digitally transforming the approach of sales departments across the different companies of the group during conferences, expos, and trade fairs.

At the end of these events, sales representatives would typically insert all the collected leads into the CRM. However, the group wanted a more immersive and reactive sales experience. They wanted to engage with a lead immediately, without having to wait until the end of an event. If, for example, a lead was marked as interested in “packaging solutions” and a demo of a new machinery was being showcased in another booth after a couple of hours, they wanted the CRM to immediately invite the lead to join the exhibition. The objectives were to:

  • Have higher sales intelligence through lead profiling

  • Implement a “lead scoring” system, so sales representatives could focus their attention on leads more likely to convert (Pareto principle)

  • Have better acquisition and activation rates (AAARRR funnel) at live events

Together with the IT partner, we designed a mobile app that would enable the sales representatives to input all the information of a lead directly into the CRM. Then, based on triggers and automation processes, a piece of software we developed would calculate how to treat a lead, telling us, for example, whether to invite the lead on a private meeting, invite the lead on a post-event private event, or simply wait and follow up with the lead after the event has concluded.

Thanks to my contribution, Coesia is now able to acquire and activate more leads, enabling a number of their companies to capture a higher ROI. Even if marginally, given the global and economic impact this group has, they are able to better invest their resources for a greater impact on their mission through my Lean Sales Transformation program.

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Contarini —

Founded in 1958, the company Contarini Leopoldo S.r.l. is specialized in the manufacturing and sale of hydraulic cylinders and components.

Contarini combines its industrial size with an artisan accuracy, assuring a remarkable quality while helping the customer with consulting, design, and development. They were the first company in the market to design cylinder components to assemble welded cylinders.

Their catalogue includes more than 350,000 different SKUs spread across 36 different product lines. Sales orders are received by phone or email, put into their ERP by a sales representative, and cross-checked by inventory staff.

They requested my help in figuring out a way to simplify, automate and optimize their sales process, with a focus on the mid-section of the customer experience, from purchasing to retention. My objectives were to:

  • Cut the labor required to input sales orders to achieve higher margins and a high level of automation

  • Increase the accuracy of sales orders to achieve higher customer satisfaction and lower inventory management costs

  • Implement a “customer scoring” system, so sales representatives can focus their attention on high-worth customers first (based on the Pareto principle)

Thanks to my growth program, the team at Contarini and I focused on automating the entire sales journey to achieve these objectives. We combined their existing ERP with a new CRM, introduced automation software, and optimized the workflow.

Thanks to process automation, we were able to achieve the expected results: better retention, better sales intelligence, higher margins, more automation, and less waste of human resources. Contarini can now focus more of its assets and attention toward researching and developing new and better products, getting them closer to their vision.

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the right choice —

Why Choose Me?

 
 

No Risk

I’ve been doing this for the last 12 years as an entrepreneur, as an investor for early stage startups, and as an advisor for SME and well-known European brands.

I have seen companies recoup their investment in as little as 20 days following completion and deployment of the program, while the longest has been two months.

I am so confident in my growth programs that I can offer them for free!
No upfront investment; you pay me based on results: 7.5% of gross new deals over a six-months period. And I trust that you will be honest and transparent in letting me know the count and value of newly acquired customers. I will bear all the risk.

The riskiest move you can do right now is to keep on waiting.

No Hassle

I perfectly understand how busy you are. I have been in the same position and understand the struggle of being a leader. It’s not your duty to focus on digital transformation, marketing automation, or brand renovation. You’ve got bigger fish to fry.

This is where I come in!
With your authorization, I will set up teams and work groups inside your departments. You will be involved in the program only if you wish to. Otherwise, I will request your participation only on crucial and strategic sessions.

I will make it happen, and periodically update you on the work in progress.

Short-Term Commitment

My growth programs represent a short-term commitment, high returns style of relationship.
I join your team as a freelance advisor, absorb the culture, understand the mission, and deliver results. Then, I’m out of your income statements.
I am here to empower your team and unlock resources to help you reach beyond your mission. I am not here to become a full-time expense. We will work with a contract, on fixed terms, prices, and duration.

But I’d like to believe that our journey will never be over.
I pride myself on working only for companies I truly believe in, and it’s an honor to work with visionary leaders. There is so much I can learn from them, and their commitment to making the World a better place is reinvigorating.
For those reasons, I love to be personally involved with my clients even when the program is over and we achieve the expected results. I am always up for a dinner and a day out with your team.

Long-Lasting Returns

At the end of my program you will have a team boosted with new knowledge and confidence.
Your company will retain all the knowledge since the programs are designed to have your team acquire all the necessary skills. You will never need to outsource.

The growth programs are conceived to have a long-lasting effect; at least two years for the Online Marketing Automation program, at least three years for the Lean Sales Transformation program, and at least seven years for the Re-Branding & Positioning program.

Meanwhile, my teachings and methods will last as long as the internet is alive, which is probably a long time.

 
 
 
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I help visionary leaders unlock the growth potential of their company through digital transformation, marketing automation, and brand renovation.